CANCELLATION AND REFUND

​

At Alembic Art District, we strive to deliver a meaningful and inspiring experience for all our visitors, artists, and collaborators. This Cancellation & Refund Policy outlines the terms under which cancellations and refunds will be processed for events, exhibitions, workshops, and space bookings.

​

1. Event & Workshop Registrations

Cancellation by Participant:
   •    Cancellations made 7 days or more prior to the event/workshop date will be eligible for a full refund.
   •    Cancellations made 3 to 6 days before the event will receive a 50% refund.
   •    Cancellations made less than 3 days before the event are non-refundable.

Cancellation by Alembic Art District:
   •    In case of cancellation or rescheduling by Alembic Art District due to unforeseen circumstances, a full refund will be issued, or participants may opt to transfer their registration to a future session.

​

2. Exhibition Space & Studio Bookings

Cancellation by Renter:
   •    Cancellations made 15 days or more in advance of the booking will receive a 100% refund, minus a nominal administrative fee (if applicable).
   •    Cancellations made 7 to 14 days in advance will be eligible for a 50% refund.
   •    Cancellations made less than 7 days in advance are non-refundable.

Rescheduling:
   •    Requests to reschedule bookings are subject to availability and must be made at least 7 days in advance.
   •    One-time rescheduling is allowed without additional charges. Subsequent changes may incur a rescheduling fee.

​

3. Art Sales
   •    All sales of artworks are considered final. We do not offer refunds or exchanges for artworks unless the item arrives damaged or defective.
   •    If an artwork arrives damaged, please notify us within 48 hours of delivery with supporting photographs for eligibility.

​

4. Refund Process
   •    All eligible refunds will be processed within 7-10 business days to the original payment method.
   •    Administrative or processing fees (if applicable) are non-refundable.